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Access our industry leading customer service both online and offline.

Support Topics

Common questions

Here are some questions our team are often asked.

Do you deliver on Saturdays?
Can orders be collected?
Can I order if I don't have an account?
Can I track my delivery?
Can I order online if I have a credit account?

Product questions

Here are some product-related questions our team are often asked.

Where can I find product datasheets?
Where can I find information on discontinued products?
Where can I find information on product certifications?
Do you provide CAD imagery?
How to set up an online account

Easily manage all your Fixfast orders and invoices in one place: 24/7.

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Manage orders for a Project altogether

The projects area lets you view orders and invoices on a project by project basis.

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How to quickly create an online quote

When you know what you want, but need a quick quote before buying.

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Still need help?

Live chat

Chat online with a Fixfast specialist - who can help with product suggestions or general queries. Click on the Blue chat bubble at the bottom left corner of the screen to start a chat.

Email us

For general enquiries and to place orders, when you can't find what you need online

Call us

Our specialists are here to help you with product selection - or queries with your orders or account