Following are our opening and closing hours around the end-of-the-year holidays:

Monday 22nd December

• Last day for next day orders to be shipped before Christmas.

Tuesday 23rd December

• Last day for orders to be delivered before Christmas.

• Please note: our offices AND the Trade Counter will be closed on this day.

Wednesday 24th December - Thursday 1st January

• We'll be closed for business over this period.

Friday 2nd January

• We'll reopen and will be taking and shipping orders for next-day delivery again, as the first shipping day of 2026.

• Trade Counter reopens.

Friday 5th January

• First delivery day of 2026. Service will resume as standard.

You can order via our website, however, please note that these orders will not be processed until January 2026 when we’re back.

Our earliest delivery date will be Monday 5th January 2026, however if your order includes special make to order products, the relevant lead times will apply – this will be confirmed at time of processing your order.

Yes, our standard Saturday delivery is £42.

If you can supply a delivery contact name and phone number, our courier will automatically receive a tracking number and delivery updates on the day.

Goods can be collected Monday - Friday, 7am - 4pm, from our two trade counters located in Kent and Newry, Northern Ireland.

See our Contact us page for address details

Anyone is free to place an order on our website. You don't have to have an account or even a business.

Just select your goods and checkout as a guest customer.

Want to keep track of the orders you've placed? Create an account with us.

If you already have an account, click here to see how to connect it online

Yes, most orders are delivered by DPD, who offer delivery tracking via their app.

With the DPD app, you can track your order - whether you are in the office or on-site.

Tracking your order using the app saves you time by streamlining the process and removing the need to check on the progress of the delivery over the phone.

Learn more

You can also track your orders online in your account area - look for the status column against the list of orders on your dashboard.

Yes, your company will first need to nominate an admin for your account.

The admin will need to set up an online account by completing a short form here. Once received we will connect the online account with your credit account.

Learn more

Datasheets for all our products can be found under the 'Downloads' tab on the individual product pages. You can also download all of the datasheets for an order by logging into your account and selecting the 'Download all Datasheets' option.

For enquiries about product information on previously sold or discontinued items, contact Customer Services at [email protected] or 01732 882 387

Under each product image on the product page, you will find the logos of any certifications the product holds. Any related documentation can be found under the 'Downloads' tab of the page. A list of all the awarding bodies we work with can be found on our 'Certifications' page.

If a product has CAD images, then these can be found on the product page under the 'Downloads' tab. If you can't find the image you need then please contact our Customer Services team.

Click here to Contact us