Placing orders with Fixfast

Online

Enjoy a faster service, with helpful product selector tools, detailed information and online account management facilities on our website.

 

Email sales@fixfast.com

Please provide contact details and account reference if you have one.

 

Telephone

0800 304 7616 or +44 (0)1732 882387

07.00 - 18.00 GMT Monday to Thursday

07:00 - 17:00 GMT Fridays

 

Please place orders by 12 pm for next day deliveries, or 12pm for KATT orders.

 

Pricing

Your terms pricing is available online – Simply register for an online account and we’ll connect it to your credit account within two working hours. (For urgent requests please call Customer Services) Register for an account.

 

All prices on this site are shown excluding VAT. The VAT will be shown once the items are added to your basket, and in the order confirmation screen before you place your order.

 

Payment methods

 

Cards

Most major credit and debit cards accepted (excluding America Express).

 

BACS

GBP
Name: Fixfast Ltd

Sort Code: 401822

Number: 82309424

BIC: HBUKGB4B

IBAN: GB62HBUK40182282309424

 

EURO

Name: Fixfast Ltd

Sort Code: 401276

Number: 76137984

BIC: HBUKGB4B

IBAN: GB46HBUK40127676137984

 

USD

Name: Fixfast Ltd

Sort Code: 401822

Number: 82309424

BIC: MIDLGB22

IBAN: GB65MIDL40051576137992

 

Cash

Only at our collection point facilities.

 

Cheque

Made payable to 'FIXFAST LTD' (Not accepted for Counter or Online orders).

 

Account

Please contact our Customer Services team if you wish to apply for a credit account.

For all payments please provide either account, order or invoice number as a reference.

 

Order amendment or cancellation

Whether an order can be amended or cancelled will depend on what has been ordered and whether the goods have been prepared for dispatch.

All non-stocked items which are ordered in especially can't be cancelled or returned once the order has been picked.

All made to order parts where the product has started production cannot be cancelled or returned.

If you need to amend or cancel an order we recommend contacting us as soon as possible on 0800 304 7616 or +44 (0)1732 882387 where a Customer Service team member will be able to advise.