Our commitment in numbers
Before you order
We'll give you everything you need to buy with confidence
- Readily available data sheets on an easy-to-use website
- Comprehensive and fast technical support from our in house team, with a response within two hours
- Onsite testing where necessary to assess awkward projects
- Advice and a dedicated specification support service with a 48hr response time
When you order
We'll make it easy, accurate and fast
- A UK-based professional customer service team available freephone from 8am - 5pm Monday to Friday
- An easy to use website with self-service options if you want them
- Accurate fulfilment, so you get what you ordered, when you need it
- The highest stock levels in the industry with 90% availability for quick turnarounds
- A 12pm next day delivery service with live app and text updates
Aftercare
We'll be on hand to help you complete your project
- Post-delivery technical advice and installation support
- Datasheets and O&M manuals readily available on our website
- On the rare occasion where something goes wrong, our rapid-response customer care team will make it right
