• Fastener systems
  • Sheeting and Cladding Fasteners
  • Flat Roofing Fastener Systems
  • Façade and Rainscreen Systems
  • TapFast - High Corrosion Resistant Fasteners
  • Fully Supported Metal Roofing Cleats and Fasteners
  • Rivets
  • General Construction Products
  • Adhesive systems
  • Q-Dek flat roofing adhesive systems
  • HandyDek flat roofing foam adhesive
  • Sika Tack adhesive system
  • Sika-AT adhesive
  • High bond tapes
  • Roof drainage systems
  • FarBo roof drainage systems
  • Rooftop products
  • Living Roof Products
  • V-Seal pipe flashings
  • Pipe Pockets
  • RyMar Vents
  • Support products
  • DukMat walkway products
  • StrikeClip lightning clips
  • Height Safety and Access Systems
  • KATT Modular access ladders
  • EdgePro aluminium guardrail
  • Sealing products
  • Cartridge sealants
  • Butyl strip sealants
  • Tape Products
  • Repair Products
  • Construction foam
  • Weatherproofing products
  • Profiled filler blocks
  • Facade Sealing Membrane System
  • Air vapour control layer
  • Thermo reflective membrane
  • VCL butyl double sided tape
  • Membrane penetration tape
  • Breathable membrane
  • UV resistant facade membrane
  • Specialist Tools
  • Power tools and accessories
  • Drive bits
  • Drill bits
  • Hand tools
  • Ancillary items
  • HandyDek flat roofing foam adhesive
  • High bond tapes
  • StrikeClip lightning clips
  • EdgePro aluminium guardrail
  • Profiled filler blocks
  • Air vapour control layer
  • VCL butyl double sided tape
  • Membrane penetration tape
  • Breathable membrane

Speak to us

Need help? Please call:

0500 55 32 22

Ordering, delivery and returns information

How to place your order

To select products for your requirements please phone our customer service department on 0845 450 7483, consult the online information, or our product literature. You can place your order in several ways

Online      Online ordering is available to customers with a credit account and a website login.
By phone Call our dedicated orderline on 0500 553 222
By email   sales@fixfast.com
By fax       0845 450 7486


Pricing
All prices on this site are shown excluding VAT. VAT will be shown once the items are added to your basket, and in the order confirmation screen before you place your order. Please note you have to be logged in to view pricing.


Payment methods

Cheque - Made payable to 'FIXFAST LTD'
Card     - Most major credit and debit cards accepted
BACS   - Please enquire for details
Cash    - Only at our collection point facility

Please note, online orders can only be paid on account or by card.



Delivery Options

Whenever possible, orders will despatched for next day by midday delivery (unless you specify otherwise). This nationwide service excludes Ireland, Scottish Highlands, and the Island regions. For deliveries to these areas or for export, please call our customer service department.

For logistical reasons, all orders placed after 3.30pm will be despatched on the following day. Certain items may also require a longer lead time, please check at time of ordering if you are unsure.

When placing orders for all Q-Dek product, please make sure that you place our order by 10am if you require next day delivery.

Timed services are available, or same-day by special arrangement. Please see the below list of our standard delivery options:

Next day - Standard (by midday)..........£15 (FOC for orders over £200)
Next day - By 10:00am.........................£30


Saturday - By Noon..............................£42
Saturday - By 10:00am.........................£45



Collections

Orders can be collected from our collection point at the following address:

Fixfast
Merlin House
Seven Mile Lane
Borough Green
Sevenoaks
Kent
TN15 8QY


Opening Hours

07:00 - 16:30 Monday to Friday



Returns Policy

We expect our products and service to meet your expectations and we will take all reasonable steps to ensure this. However, with the exception below, if for any reason you have to return products to us, the customer service department must be consulted before the goods are returned, a handling and restocking charge of 30% will be applicable to returned orders with a minimum charge of £30.00 to cover costs.

In the unlikely event that you need to return a product to us due to an error on our part in displaying the correct specification, measurements or other details of the product on our site, we will waive the handling and restocking charge specified above.  You should still contact our customer service department in the usual way in order to arrange for the product to be returned to us.


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